Question 1

Can I upload my file for you to review without making a purchase?

Accepted Answer

You sure can. We are famous for our Free Project Review service where we do a free technical review of your file before you even place your order. You'll have better peace of mind knowing that your file is ok before you pay. We are proud of our great service and encourage you to experience it. We will upload a press-ready PDF proof for your to review with notes from our expert prepress technicians for your consideration. When you are ready to place the order, simply approve the uploaded proof and proceed to checkout. It's that easy.

Question 2

What can I check on my electronic PDF proof?

Accepted Answer

The press-ready PDF proof that is uploaded for your review and approval is the final opportunity for you to check the layout, bleeds, crops and final text. It is by no means an accurate color reproduction of your final printed piece. If your file is color-critical, you may order a hard copy proof. We will upload a press-ready PDF proof for your to review with notes from our expert prepress technicians for your consideration. When you are ready to place the order, simply approve the uploaded proof and proceed to checkout. It's that easy.

Question 3

Do you offer hard copy proofs?

Accepted Answer

UPrinting.com offers hard copy proofs which show reasonable likeness to the final printed pieces. Such proofs are recommended for color-critical art and must be requested when the print order is made. Hard copy proofs are printed on a substrate different from the actual paper type and while it’s main purpose is to show color, variations may occur depending on the finish selected (AQ, matte, UV) for the final print job. We do not offer hard copy proofs for art that would be printed on uncoated paper.

Question 4

When will I be charged sales tax?

Accepted Answer

We are located in Texas. Orders in Texas will be charged a sales tax.

Question 5

How will you ship my order?

Accepted Answer

We ship nationwide using FedEx. We currently offer 3 Flat Rates for shipping.

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